Tracked delivery in New Zealand. It is free on orders of NZ$75 or more, and a flat NZ$25 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.
Our voluntary return window is 15 days from purchase. Change-of-mind returns have conditions, return shipping costs and a $45 handling deduction. Your rights under applicable law are unaffected.
Clean gently using the supplied care instructions. Avoid abrasive tools and harsh chemicals. Check connections regularly and stop using the product if it leaks or is damaged.
304 stainless steel
Handheld control
Hose and T-valve included
1, 3 or 5 kits
About this product
A rinse, right where you need it.
A handheld sprayer keeps the direction of the wash in your hands. Choose one kit, or matching sets for three or five bathrooms.
A handheld sprayer keeps the direction of the wash in your hands. Choose one kit, or matching sets for three or five bathrooms.
A rinse, right where you need it. A handheld sprayer keeps the direction of the wash in your hands. Choose one kit, or matching sets for three or five bathrooms.
Check the fit, measurements and included parts before you order. Our team can help you compare the options.
Our voluntary returns policy allows requests within 15 days from purchase, with conditions and fees. Contact us promptly about damaged, incorrect or missing items. Applicable consumer rights are unaffected.
A handheld sprayer keeps the direction of the wash in your hands. Choose one kit, or matching sets for three or five bathrooms.
What are its main features?
304 stainless steel, Handheld control, Hose and T-valve included, 1, 3 or 5 kits.
What should I know about sprayer?
304 stainless steel.
What should I know about finish?
Stainless steel.
What should I know about included?
Sprayer, hose, T-valve and holder.
What should I know about pack options?
1, 3 or 5 complete kits.
How do I choose the right option?
Check the product measurements, included components and any selectable shape or pack size on this page before adding it to your cart.
What does the displayed price cover?
It covers one selected product option. Multi-kit prices apply to the entire selected pack, not to each kit.
Can I order more than one?
Yes. Set the quantity in the buy box. If you select a pack, quantity counts packs.
What currency are prices in?
All prices on this store are in New Zealand dollars (NZD).
How much is standard shipping?
Standard shipping is free when your goods total is $75 or more after any discount. Below that, the delivery charge is $25.
Is express shipping available?
Checkout offers one delivery service, free from $75 after discounts, otherwise $25. Contact us before ordering if you have a delivery deadline.
How long does NZ delivery take?
The current estimate is 5–7 days, plus 24–48 hours for handling. Delivery estimates are not guaranteed arrival dates.
Will I receive tracking?
A tracking number is emailed when your order ships. Products in the same order may arrive in separate packages.
Can I change my delivery address?
Contact support immediately with your order reference. Address changes depend on whether the order has already entered packing or shipping.
Can I cancel an order?
Contact support within 12 hours. Cancellation is possible before packing and shipping begin; the published cancellation policy includes a 12.5% service and processing fee, subject to applicable law.
What is the return window?
The voluntary returns window is 15 days from purchase. Review the full returns policy, including eligibility, return shipping and the $45 handling deduction for change-of-mind returns.
What if it arrives damaged or incorrect?
Contact support promptly with your order reference and photographs of the issue so the team can arrange an appropriate remedy.
Should I return it to the administration office?
No. Contact support first for the correct return destination and instructions.
How can I ask a question before ordering?
Email theteam@handbidet.co.nz and include the product name and the details you need checked.
Does it treat a medical condition?
This is a bathroom product for everyday personal care. It is not sold as a treatment or as a substitute for medical advice.
How do I care for it?
Clean gently using the supplied care instructions. Avoid abrasive tools and harsh chemicals. Check connections regularly and stop using the product if it leaks or is damaged.
Is installation required?
Have a qualified installer check toilet fit, water connections and backflow protection against local requirements before fitting. Follow the instructions supplied with the exact model.
How do I check what is included?
Use the specifications above. Accessories shown in a bathroom setting are not included unless named in the included-components list.
Are all bathroom products interchangeable?
No. Shapes, sizes, connections and intended uses differ. Check the exact model rather than assuming another product’s specifications apply.
Can I order for multiple bathrooms?
Yes. Check your requirements in each room separately, then choose the appropriate quantity or offered pack size.
Can I place a wholesale order?
Contact the wholesale team through the wholesale page with the product, quantity and delivery destination. Quotes depend on the order details.
How do I find my order details?
Keep the order confirmation sent after purchase. If you cannot find it, contact support using the email address used at checkout.
What if the instructions differ from this page?
Stop setup and contact support with your model details. The exact supplied model and its instructions need to be checked before proceeding.
Where can I read the store policies?
Shipping, returns, privacy and purchase terms are linked in the footer on every page.
The complete guide
Choosing and using stainless steel handheld bidet kit
3 min readBidet Company New Zealand
Before you choose
A handheld sprayer keeps the direction of the wash in your hands. Choose one kit, or matching sets for three or five bathrooms.
Have a qualified installer check toilet fit, water connections and backflow protection against local requirements before fitting. Follow the instructions supplied with the exact model.
Product details
Sprayer
304 stainless steel.
Finish
Stainless steel.
Included
Sprayer, hose, T-valve and holder.
Pack options
1, 3 or 5 complete kits.
Everyday use and care
Clean gently using the supplied care instructions. Avoid abrasive tools and harsh chemicals. Check connections regularly and stop using the product if it leaks or is damaged.
Ordering and delivery
Choose the exact option and quantity before adding to your cart. Standard delivery is free at $75 after discounts, otherwise $25. Review your delivery details and order total before payment.
Tell us the toilet, the bathroom and the water supply you are working with, and we will tell you what fits before you buy. Free delivery across New Zealand on orders over NZ$75.
Stainless Steel Handheld Bidet Kit costs NZD 89. A handheld sprayer keeps the direction of the wash in your hands. Choose one kit, or matching sets for three or five bathrooms.
