Tracked delivery in New Zealand. It is free on orders of NZ$75 or more, and a flat NZ$25 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.
Our voluntary return window is 15 days from purchase. Change-of-mind returns have conditions, return shipping costs and a $45 handling deduction. Your rights under applicable law are unaffected.
Clean gently using the supplied care instructions. Avoid abrasive tools and harsh chemicals. Check connections regularly and stop using the product if it leaks or is damaged.
Instant water heating
Heated seat
Warm-air dryer
Self-cleaning nozzle
About this product
Warmth, water and comfort, in one seat.
Instant water heating, a heated seat and a warm-air dryer bring adjustable comfort to your daily routine.
Instant water heating, a heated seat and a warm-air dryer bring adjustable comfort to your daily routine.
Warmth, water and comfort, in one seat. Instant water heating, a heated seat and a warm-air dryer bring adjustable comfort to your daily routine.
Water settings: Four temperature and four pressure settings. Heated seat: Four temperature settings. Dryer: Three temperature settings. Features: Blue LED nightlight and charcoal deodoriser. Cord length: 51 inches.
Independent customer feedback
What do our customers say?
Reviews of the Bidet Spray brand family on Trustpilot. Every public rating is included.
Check the fit, measurements and included parts before you order. Our team can help you compare the options.
Our voluntary returns policy allows requests within 15 days from purchase, with conditions and fees. Contact us promptly about damaged, incorrect or missing items. Applicable consumer rights are unaffected.
Instant water heating, a heated seat and a warm-air dryer bring adjustable comfort to your daily routine.
What are its main features?
Instant water heating, Heated seat, Warm-air dryer, Self-cleaning nozzle.
What should I know about water settings?
Four temperature and four pressure settings.
What should I know about heated seat?
Four temperature settings.
What should I know about dryer?
Three temperature settings.
What should I know about features?
Blue LED nightlight and charcoal deodoriser.
What should I know about cord length?
51 inches.
How do I choose the right option?
Check the product measurements, included components and any selectable shape or pack size on this page before adding it to your cart.
What does the displayed price cover?
It covers one selected product option. Multi-kit prices apply to the entire selected pack, not to each kit.
Can I order more than one?
Yes. Set the quantity in the buy box. If you select a pack, quantity counts packs.
What currency are prices in?
All prices on this store are in New Zealand dollars (NZD).
How much is standard shipping?
Standard shipping is free when your goods total is $75 or more after any discount. Below that, the delivery charge is $25.
Is express shipping available?
Checkout offers one delivery service, free from $75 after discounts, otherwise $25. Contact us before ordering if you have a delivery deadline.
How long does NZ delivery take?
The current estimate is 5–7 days, plus 24–48 hours for handling. Delivery estimates are not guaranteed arrival dates.
Will I receive tracking?
A tracking number is emailed when your order ships. Products in the same order may arrive in separate packages.
Can I change my delivery address?
Contact support immediately with your order reference. Address changes depend on whether the order has already entered packing or shipping.
Can I cancel an order?
Contact support within 12 hours. Cancellation is possible before packing and shipping begin; the published cancellation policy includes a 12.5% service and processing fee, subject to applicable law.
What is the return window?
The voluntary returns window is 15 days from purchase. Review the full returns policy, including eligibility, return shipping and the $45 handling deduction for change-of-mind returns.
What if it arrives damaged or incorrect?
Contact support promptly with your order reference and photographs of the issue so the team can arrange an appropriate remedy.
Should I return it to the administration office?
No. Contact support first for the correct return destination and instructions.
How can I ask a question before ordering?
Email theteam@handbidet.co.nz and include the product name and the details you need checked.
Does it treat a medical condition?
This is a bathroom product for everyday personal care. It is not sold as a treatment or as a substitute for medical advice.
How do I care for it?
Clean gently using the supplied care instructions. Avoid abrasive tools and harsh chemicals. Check connections regularly and stop using the product if it leaks or is damaged.
Is installation required?
Have a qualified installer check toilet fit, water connections and backflow protection against local requirements before fitting. Follow the instructions supplied with the exact model.
How do I check what is included?
Use the specifications above. Accessories shown in a bathroom setting are not included unless named in the included-components list.
Are all bathroom products interchangeable?
No. Shapes, sizes, connections and intended uses differ. Check the exact model rather than assuming another product’s specifications apply.
Can I order for multiple bathrooms?
Yes. Check your requirements in each room separately, then choose the appropriate quantity or offered pack size.
Can I place a wholesale order?
Contact the wholesale team through the wholesale page with the product, quantity and delivery destination. Quotes depend on the order details.
How do I find my order details?
Keep the order confirmation sent after purchase. If you cannot find it, contact support using the email address used at checkout.
What if the instructions differ from this page?
Stop setup and contact support with your model details. The exact supplied model and its instructions need to be checked before proceeding.
The complete guide
Choosing and using electric bidet seat
3 min readBidet Company New Zealand
Before you choose
Instant water heating, a heated seat and a warm-air dryer bring adjustable comfort to your daily routine.
Have a qualified installer check toilet fit, water connections and backflow protection against local requirements before fitting. Follow the instructions supplied with the exact model.
Product details
Water settings
Four temperature and four pressure settings.
Heated seat
Four temperature settings.
Dryer
Three temperature settings.
Features
Blue LED nightlight and charcoal deodoriser.
Cord length
51 inches.
Everyday use and care
Clean gently using the supplied care instructions. Avoid abrasive tools and harsh chemicals. Check connections regularly and stop using the product if it leaks or is damaged.
Ordering and delivery
Choose the exact option and quantity before adding to your cart. Standard delivery is free at $75 after discounts, otherwise $25. Review your delivery details and order total before payment.
Tell us the toilet, the bathroom and the water supply you are working with, and we will tell you what fits before you buy. Free delivery across New Zealand on orders over NZ$75.
