Privacy policy

Last updated September 15, 2026

Who handles your information

Caruso Consulting Co Ltd, trading as Bidet Company New Zealand, handles personal information used to operate this store. Contact theteam@customersupport.care with privacy questions or requests.

Information we collect

When you order or contact us, we receive information such as your name, email, phone number, delivery address, order items and correspondence. Payment providers handle your payment credentials. Basic connection and security logs may include an IP address, browser details and the pages requested.

How we use it

We use information to fulfil orders, provide tracking and support, administer recurring subscriptions and cancellations, process returns, prevent fraud, maintain service security and meet legal and accounting obligations.

Service providers and international handling

Information needed for those purposes is shared with payment processors, shipping and fulfilment providers, email services and website hosting or order-storage providers. Our company is based in Thailand and providers may process information in other countries. We do not sell your personal information.

Retention and your choices

We retain information as needed for the order, support, security and legal obligations. You may ask to access, correct or delete your information, subject to applicable law and required retention. We may need to verify your identity before acting on a request.

You can request access to and correction of your personal information. Contact us first with a privacy concern; you may also contact the New Zealand Privacy Commissioner. We assess safeguards for overseas disclosures under the Privacy Act 2020, including Information Privacy Principle 12.

Cookies and browser storage

Essential browser storage remembers your cart and delivery selection. Optional analytics, where enabled, require your cookie choice. See the cookie policy.

Security and children

We use reasonable safeguards to protect information. This store is intended for adult purchasers. Contact us if you believe a child has provided personal information.