Limited liability and indemnity

Last updated September 15, 2026

Use products only for their intended purpose, following their supplied instructions. Check compatibility and obtain qualified installation advice for water-connected or electrical products.

To the extent permitted by applicable law, we are not responsible for loss caused by misuse, unauthorised modification, unsuitable installation or failure to follow product instructions. This does not remove responsibility where the law does not allow it to be excluded.

You are responsible for loss caused by your unlawful misuse of this website, to the extent permitted by law. Nothing on this page limits non-excludable consumer rights or remedies for goods that are faulty, incorrectly supplied or not as described.

Contact support about an incident or product concern before continuing to use the item.