Bidet Company New Zealand
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About Bidet Company New Zealand

A fresh approach to your everyday bathroom routine.

Free standard delivery on orders $75+ NZ delivery: 5–7 days plus handling Tracking emailed when your order ships Christian-led family business

What we do

We sell handheld bidets, toilet-seat attachments and bathroom accessories for everyday comfort. Our range includes water-connected products for home and a portable bidet for use away.

Choose from the product specifications, shape and pack options shown on each page. We can help with product details before you order; a qualified installer should confirm any plumbing or electrical requirements at your property.

Our company

Bidet Company New Zealand is a division of Caruso Consulting Co Ltd. Company registration (Thailand): 0765554000332.

Delivery

Delivery within New Zealand is free on orders of $75 or more. Below that there is a flat $25 charge, shown in your cart before you pay. Delivery takes 5 to 7 days, plus 24 to 48 hours for handling, by tracked courier. You can pay by card through Stripe, or with PayPal. Our shipping page has the full detail.

If something is not right

Your rights under the Consumer Guarantees Act 1993 apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right. Our refunds and returns page explains how that works.

How to reach us

Email theteam@customersupport.care for product questions or order help. Include your order reference if you have one. We aim to reply within 24 hours.

International call center: +66 98 391 3877.

Who is behind Bidet Company New Zealand

Renoo Caruso, CEO of Caruso Consulting Co Ltd and Christian preacher in Thailand

Bidet Company New Zealand is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.

That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.

These are administration addresses. Contact us for return instructions before sending any goods.

Contact us

What we sell

Hand Bidets

Stainless Steel Handheld Bidet Kit, Black Handheld Bidet Kit, Gold Handheld Bidet Kit, Rechargeable Portable Bidet.

Bidet Toilet Attachments

Non-Electric Bidet Attachment, Electric Bidet Seat, Non-Electric Bidet Toilet Seat.

Accessories

Bamboo Tissue Box, Bamboo Facial Tissues, Monthly 12 Pack, Bamboo Facial Tissues, 12 Pack, Bum Towels, 5 Pack, Sink Sprayer Kit, Smart Bathroom Waste Bin.

Towels & Tissue

Bamboo Tissue Box, Bamboo Facial Tissues, Monthly 12 Pack, Bamboo Facial Tissues, 12 Pack, Bum Towels, 5 Pack.

Frequently asked questions

Who am I buying from?

Bidet Company New Zealand, a division of Caruso Consulting Co Ltd. Email theteam@customersupport.care with any question about a product or an order.

How does delivery work?

Delivery within New Zealand is free on orders of $75 or more. Below that there is a flat $25 charge, shown in your cart before you pay. Delivery takes 5 to 7 days, plus 24 to 48 hours for handling, by tracked courier.

How do I handle repairs for products bought at a Bidet Shop?

For repairs, contact the customer service of the Bidet Shop or refer to the warranty terms for manufacturer support.

What is the average lifespan of a bidet from a Bidet Store?

Bidets from a Bidet Store generally have a lifespan of 5 to 10 years, depending on usage and maintenance.

Do products from Shop Bidets come with user manuals?

Yes, all products from Shop Bidets come with detailed user manuals to guide you through setup and use.

Bidet materials, care and product choices

Consider the materials, care requirements, expected use and local disposal options when comparing products.

What kind of customer support does a Bidet Store offer?

A Bidet Store typically provides excellent customer support, including troubleshooting help and installation guidance.

Are there bidets for children available at a Shop Bidets?

Yes, a Shop Bidets may offer child-friendly bidets with features like lower water pressure and smaller seats for safety.

What technology advancements can I find in products at a Bidet Shop?

Recent advancements at a Bidet Shop include remote control operation, user memory settings, and built-in night lights.

How does a Bidet Store cater to different user needs?

Choose the format, controls and fit that suit your bathroom and everyday washing routine.

What should I consider regarding maintenance when I shop bidets?

Consider ease of maintenance and cleaning when you shop bidets; models with self-cleaning nozzles offer added convenience.

Can I find travel-friendly bidets at a Bidet Shop?

Yes, portable and travel-friendly bidets are available at a Bidet Shop, perfect for maintaining hygiene on the go.

What installation tools will I need from a Bidet Store?

Check the exact product instructions and toilet measurements. Have a qualified installer confirm the water connection, backflow protection and any electrical requirements.

How do I know if a product from Shop Bidets is compatible with my toilet?

Product descriptions at Shop Bidets often list compatibility details, or you can consult with their customer service for assistance.

What are the benefits of a handheld bidet sprayer from a Bidet Shop?

A handheld bidet sprayer from a Bidet Shop offers flexibility and control for targeted cleaning, ideal for personal hygiene.

Is there a return policy at a Bidet Store?

Most Bidet Stores offer a return policy, typically allowing returns if you're not satisfied with your purchase.

How can I get advice on choosing a bidet at a Shop Bidets?

Staff at a Shop Bidets are usually knowledgeable and can provide guidance based on your specific preferences and requirements.

What features distinguish luxury models at a Bidet Shop?

Luxury models at a Bidet Shop may include features like seat warming, deodorizer, and adjustable water pressure and temperature.

Can I expect energy-efficient products at a Shop Bidets?

Yes, many products at a Shop Bidets are designed to be energy-efficient, using minimal electricity and water.

What types of bidets are best for small bathrooms?

Compact bidet attachments or all-in-one units are ideal choices from a Bidet Shop for smaller bathroom spaces.

How does a Bidet Store ensure product quality?

A Bidet Store typically sources products from reputable manufacturers and conducts quality checks to ensure high standards.

What should I look for in product reviews when I shop bidets?

When you shop bidets, read reviews focusing on reliability, ease of installation, and user satisfaction to make an informed choice.

Are there any discounts or sales frequently available at a Bidet Shop?

Yes, a Bidet Shop often runs promotional discounts, especially during holidays or seasonal sales, making it a great time to buy.

What warranty options are available at a Bidet Store?

A Bidet Store typically offers warranties ranging from 1 to 5 years, protecting your purchase against defects and malfunctions.

Bidet materials, care and product choices

Consider the materials, care requirements, expected use and local disposal options when comparing products.

Does a Bidet Shop offer installation services?

Yes, many Bidet Shops provide professional installation services to ensure your new bidet is set up correctly and efficiently.

What are the price ranges in a Bidet Store?

Prices at a Bidet Store can range from basic attachments to advanced, feature-rich models.

How do I choose the right product from a Shop Bidets?

When browsing a Shop Bidets, consider features such as warm water options, air dry capabilities, and remote controls to meet your needs.

What variety of products can I find in a Bidet Shop?

A Bidet Shop typically offers a range of products from basic bidets to luxury models, including attachments and standalone units.